怎么写的英文道歉信

一封英文道歉信的基本结构如下：

1. 开头：礼貌地称呼收信人，例如 Dear [姓名]。

2. 引言：简要说明写信的原因，即道歉的初衷。

3. 道歉正文：  

   a. 表达歉意：使用道歉的词语如"apologize"，"regret"，"sorry"等，说明自己对所发生的事情感到抱歉。  

   b. 说明道歉的原因：简要解释为什么道歉，例如承认自己的错误，解释误会或突发事件。  

   c. 表达补救意愿：提出弥补过失的措施，如重新安排时间、退款、更换损坏物品等。

4. 结尾：再次表示歉意，并表示希望得到对方的谅解。可以使用"Sincerely"，"With Apologies"，"Regards"等结尾词。

以下是一个简单的英文道歉信示例：

Dear [Name],

I am writing this letter to express my sincere apologies for the delay in delivering your package. I understand that this must have caused you a great deal of inconvenience, and I am truly sorry for any trouble this may have caused.

I would like to explain that the delay was due to an unforeseen issue with our logistics partner. They have assured me that they are working diligently to improve their services and prevent such problems from occurring in the future.

To make up for this inconvenience, I would like to offer you the following compensation:

1. A full refund of your purchase price.  

2. A complimentary gift to express our gratitude for your understanding.

Once again, I apologize for the delay and any inconvenience it may have caused. I sincerely hope that you can forgive us and continue to trust in our services.

Sincerely,

[Your Name]